SaddleRight Pads

All SaddleRight Pad orders are custom orders. Once the order details have been confirmed, orders are considered final. Full payment is due at the time of order.

Shipping

All SaddleRight Pad orders are custom orders. Custom orders have a 3-6 week production time depending on current demand. Once made, shipping usually takes 5-7 business days from manufacturer to customer.

Returns

SaddleRight has a 30 day – Love it or return it guarantee. You MUST CONTACT US DIRECTLY BEFORE the 30 DAYS HAS ENDED to return for a full refund.

SaddleRight has a LIFETIME guarantee that the core material will not compress. If you encounter issues with the core material, please contact us, or SaddleRight, directly to discuss options.

SaddleRight also has an exchange program. Exchange your used SaddleRight pad for credit towards a brand new pad! This program must be completed directly with SaddleRight, but feel free to contact us to answer your questions or help you through the process.

Online Horse Camp

Shipping

Activity books will be shipped out 10 days prior to the start of camp. Any craft project materials ordered will also be shipped out at the same time.

Refunds

50% of the camp fee is non-refundable. The remaining 50% is refundable up to TWO WEEKS prior to camp start date. If cancellation is after the cut-off date, the camp fee can be transferred to another camp date.

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